Who we are

The Caroline Reid Whānau Support Service are a team who are passionate about the value of whanau work, community connection and offer a flexible response to individual experiences of mental distress. Our team works separately with tamariki and mātua, as well as in group situations with whole whānau.

Service Misson

We work collaboratively with whanau to encourage healthy relationships with clear communication with their tamariki. We actively promote understanding of mental distress for the whole whānau, and how distress can adversely affect everyone in the whānau. We aim to build positive relationships between our kaimahi workers and tangata engaged in the service, to foster trust and model safe connections during good times as well as times of distress.

Key Service Provisions

Group programmes intentionally designed for both mātua and tamariki.

The courses offer age-appropriate material to develop awareness of mental distress and strategies and skills to flourish and thrive.
After group programs are completed, we offer regular fun and recreational activities for tamariki.
1:1 support for whānau in their home
1:1 support for tamariki in the community, to encourage feelings of acceptance, connection and belonging
Seasonal whole whanau events e.g. Matariki and Christmas.
An annual camp
Liaison with other agencies as required throughout engagement.

Email: crfssreferrals@stepstone.org.nz or click here for a referral form